If necessary, remove yourself from a situation for a short time to do some deep breathing. Clear your mind before coming back into the conversation.
8. Learn to read body language. Learning to read someone’s reactions to you will help you understand the feelings behind the words they are using.
9. Repeat back what the other person said. If you’ve misunderstood it gives them a chance to re-phrase what they said. It also tells them that you are listening and participating in the conversation.
Sometimes talking to people can be stressful. If you are having a bad day, realize that you might not communicate at your best. Take a few deep breaths and count to 10 if you feel your frustration levels climbing.
Remember, it’s not the other persons’ fault. Use the golden rule and show them the same courtesy you would like. Besides, if you are having an off day, it might be a good time to speak less and listen more.
You’d be surprised how many people are left with good feelings from a conversation where you said very little and they did most of the talking! The reason they feel so good about it, is that you paid attention to them. Next time you aren’t in the mood to talk, practice your active listening.
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